Data Sheets

Hands & Eyes Services: Your Engineering Force

The remote hands and remote support services from Digital Realty provide qualified technicians to carry out routine or emergency support of your equipment in our data centers. They act as a qualified on-site resource for tasks that need a human presence.

Our remote hands & remote service provides you with:

Staging, unpacking, packing, shipping
Installing or moving equipment
Interface card removal and installation
Testing of in-house carrier circuits
Power-cycling of routers, switches and servers
Soft-booting
Providing visual verifications to assist remote troubleshooting
Installing customer-specified structured cabling
Assembling, installing and maintaining cabling
Verifying cable integrity
Extending patch cables to your equipment
Recycling of cartons and packaging material

^{*This content was originally published by Interxion - A Digital Realty Company.}